pool cover fell in- water gone! what to do

[normaj]

pool cover fell in due to no water- was professionally closed
could they have made an error? pool was not losing water before closing.
How would I be able to tell if pool company erred?
what do we meed to do to prevent further damage?

[lonestar]

I am completely ignorant on closing practices for freezing climates.

My best guess is either:

a) you have a major pool leak
b) the company drained it

What area of the country do you live in?

Call 3 pool stores and ask to talk to the manager. Call the pool company (youve done this i guess.)

NOTE: if you are in an area where ground water stays just a few feet beneath the surface you may need to refill it immediately.

[norma]

live in massachusetts- good suggestion to call 3 pool companies and ask for manager-thanks