Pump/filter won’t prime

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Googs
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Posts: 1
Joined: Mon 13 Apr, 2020 12:06
My Pool: Inground, indoor 12 x 27
Hayward sand filter
Hayward self priming pump

Pump/filter won’t prime

Postby Googs » Mon 13 Apr, 2020 12:19

Hayward sand filter and Hayward self priming super pump
I am having trouble with my pump. It is a self priming pump. When I opened the lid to clean the filter basket water comes pouring out (sand filter position - filter but power is off). I tried moving the handle position to closed. When handle is in closed I can open up pump and I removed basket and cleaned out the debris. I filled the pump basket area with water and replaced the lid. It sealed. Then I repositioned the filter handle to filter and turn on the power. It again drains below the pipe level in the filter area and doesn’t pump any water through the pump.

What position should my filter handle be in while opening the pump cover to clean the basket?
Do I need to fill up the pump basket area with water price to sealing it?
Why does the water level go down in the pump basket area when I turn on the filter/pump?


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