Need HELP opening our pool

[Kimberly]

My fiance and I bought our house in August. Swam a few times and had a pool company close our pool. We've tried to open it with the same pool company and also another pool company and no one can figure out what is wrong. Our pump is in the basement of our home. Water will not through the main drain or skimmer line on it's own. We can use a wet/dry vac and get water to come out and we can stick a hose in our skimmer and water will come through. Once we turn either off, the water quits coming through. We've had our lines snaked and still water won't come out. One of the pool companys got it working, but it only worked for two days and then stopped again. Any ideas?

[SteveM1800]

Have you backwashed your filter?

[Guest]

We actually got it going a couple of days ago. Thanks!