Chlorine Generator Problems

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svoltmer
Pool Newbie
Pool Newbie
Posts: 2
Joined: Tue 06 Sep, 2011 19:41
My Pool: 27' Above Ground Salt Water
Location: In

Chlorine Generator Problems

Postby svoltmer » Tue 06 Sep, 2011 19:49

We have a new 27' above ground salt water pool using a Hayward aquatrol chlorine generator. All of a sudden our salt levels went from 2700 to 500 in 3 days. Our pool guy said to just keep adding salt till the levels come up, but they never did, by much. 4 1/2 bags later it hasn't budged beyond 1300 and doesn't register salt being added. Only had pool for 2 months. What do we do?


TSH Tech

Chlorine Generator Problems

Postby TSH Tech » Tue 06 Sep, 2011 23:36

First, how are you/he/they/whoever, measuring the salt levels? Using the salt generator digital display or testing with salt water test strips?

I ask this question as to see if there is a possibility your salt generator sensors already failed and is giving false information. Which, 2 months into this brand new pool should have covered under warranty.
If the test strips read high or adequate level of salt, then you will know something is not functioning correctly in the salt generator unit.
svoltmer
Pool Newbie
Pool Newbie
Posts: 2
Joined: Tue 06 Sep, 2011 19:41
My Pool: 27' Above Ground Salt Water
Location: In

Chlorine Generator Problems

Postby svoltmer » Wed 07 Sep, 2011 07:19

Its off the Hayward Chlorinator display. I guess its up to me to go get some test strips since my pool guy is giving me the run-around.

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