.New to this site.
I am in dispute with my pool supplier - it's gone to Disputes Tribunal.
'They' fitted my pool and did not sit level. They accepted this error and in trying to remedy the situation cracked some of the swimout and ledge of the pool. They insist it's only cosmetic but I would like somebody independent to assess this and also to do the repairs required.
If the damage is cosmetic then I would imagine that the pool needs a complete re seal of the surface gel. The installers assessment was the work carried out "crazed the top layer of gel".
The Tribunal and the installers have instructed me to see what can be done to remedy this and have no idea where to start!
All assessments and consequent work carried out will be paid directly by me.
Please, any help!?
Many thanks
Mark