COVERSTAR pool cover

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awd

COVERSTAR pool cover

Postby awd » Sun 19 Jul, 2009 13:14

The first thing to always check is the breaker and or the GFI that provides power.


Illinois
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Posts: 1
Joined: Sun 19 Jul, 2009 13:20
My Pool: Barrington Pool, inground

COVERSTAR pool cover

Postby Illinois » Sun 19 Jul, 2009 13:43

I need to purchase a set of plastic glides/slides that mount the pull rail. Does anyone know of a online source for Coverstar parts? Thanks Alex
poolcovers

COVERSTAR pool cover

Postby poolcovers » Sat 08 Aug, 2009 08:57

If you're in the central indiana area, try calling Automatic Pool Covers, Inc. 317-579-2000.
We have been servicing and installing automatic covers since 1978, and since 2003, we have been manufacturing them as well.
We work with the most honest reliable pool builders in any given market, or we fire them.
We're not perfect, but we sure strive to be.
spaul100

COVERSTAR pool cover

Postby spaul100 » Fri 14 Aug, 2009 17:52

My daughter had her Aquamatic rope break. It's clothesline rope, dacron braid. I'm a sailor and can't believe we aren't using a couple of sailing rope fibers with low stretch and strength of steel. Even these "specialty ropes" aren't as expensive as the clothesline ropes from pool dealers. I'm investigating these lines now and how to sew it back into the cover. The cover by the way isn't made to b e repaired so I'm investigating a splice technique from the electrical world and sailing tricks. If anyone is interested I'll be glad to post back what I find.
If anyone on the forum has advise I'd appreciate it.
ylwiron

COVERSTAR pool cover

Postby ylwiron » Mon 17 Aug, 2009 17:30

Does anyone know where to purchase a new motor for a Coverstar? Mine runs fine if it is not hooked up to a GFCI, but apparently since they never installed a drain.... the sealed motor has absorbed a trace amount of water tripping the GFCI. Coverstar want $1500 for new, and $900 for rebuilt!
helpinghand
Pool Newbie
Pool Newbie
Posts: 1
Joined: Fri 24 Jul, 2009 11:43

COVERSTAR pool cover

Postby helpinghand » Wed 19 Aug, 2009 12:59

There maybe another option. Depending on the age & design of your motor, you might be able to have it opened, dried out & resealed. It would need to be returned to the factory, so you would want to coordinate that at a convenient time for you. Please remember that operating anything electrical within 5' of your pool needs to be on a GFI for your safety. Please let me know if I can be of further assistance.
ylwiron wrote:Does anyone know where to purchase a new motor for a Coverstar? Mine runs fine if it is not hooked up to a GFCI, but apparently since they never installed a drain.... the sealed motor has absorbed a trace amount of water tripping the GFCI. Coverstar want $1500 for new, and $900 for rebuilt!
juno1996
Pool Care Proficient
Pool Care Proficient
Posts: 36
Joined: Fri 14 Dec, 2007 22:38

COVERSTAR pool cover

Postby juno1996 » Sun 23 Aug, 2009 06:26

Hi, I'm the original poster for this Coverstar discussion topic and wanted to provide an update.

I received a communication this week from a Coverstar representative who appeared to be genuinely disappointed to hear about the problem with my cover.

Although I still think the repair work should have been fully handled under the warranty, I was impressed that they were willing to modify the repair bill and offer some add'l help should something go wrong in the short-term future.

So, I'm glad I posted the issue on the forum and I am glad Coverstar is willing to try to make things right.
dudsy

COVERSTAR pool cover

Postby dudsy » Fri 28 Aug, 2009 21:29

let me tell you about my cover star cover. Replaced the ropes 5 times in 3 years. I call and the asshole rep told me that it was rodents or that the pulleys were off. Wanted me to measure tolerances in the channels.

I said that is not something that I think the custumer should have to do exspecially when the expence is so great. His reponse to me was "do you call the manufacture of your air conditioner when it breaks."

Long story short I would not recommend cover star to lick the sweat from my B@@@s

I think we should all get together and file class action law suit.

:x
rlmarcotte

COVERSTAR pool cover

Postby rlmarcotte » Tue 01 Sep, 2009 17:29

Just got the bad news one of the ropes is about to fail and recommendation to replace both at the outragious price of $400 each installed. Any update on alternatives to upgrading rope quality/sourcing alternative to coverstar rope rip-off?
Incredulous

COVERSTAR pool cover

Postby Incredulous » Tue 01 Sep, 2009 20:21

I am in California and Poolsafe installed and serviced our cover. Our ropes snapped at about at two years, and Poolsafe said that the ropes only last for two years. But, because it was at the 2-year mark, they didnt chare us for labor OR for the rope. Took the kid about two hours to replace. I tried to grab the packaging for the rope, but he had already cleaned up and was in the truck. the rope was in a printed commercial package. I will say that my experience with the product has been good, but the sales guy warned me that I would replace the ropes every two years.

My pup just chewed a hole in the cover and I need to repair it. any ideas?

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