Pool walls brownish orange all over?

Total hardness and calcium hardness in pool water.
Scale, calcium buildup, hard water and scaling problems.
floridapooltech
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Posts: 307
Joined: Wed 17 Feb, 2010 22:47
My Pool: License # CPO34-283076
Location: Tampa Bay, FL

Pool walls brownish orange all over?

Postby floridapooltech » Fri 13 Aug, 2010 15:34

There is a way of finding out if your heater is the problem. You will have to follow these steps carefully and accurately:

1. Shut your entire system down for a few hours.

2. With your heater on (max heat will be best), turn the system ON.

3. After 30 seconds, capture a water sample DIRECTLY from the jets and have the pool store test THAT sample for metals.

If there is a problem with your heater, the metal test will be high!

Also, sequestering agents only soften the metals up so the chemicals can pick up the stains, however, as soon as the sequester fades out, it hardens and the surface sucks it back in like a sponge!


Florida Pool Tech is a Florida certified service company headquartered in Tampa, Florida employing the best technicians and installers in the industry! Vist us at http://www.floridapooltech.com

Specializing in pool service and pool repair
kturner
Pool Enthusiast
Pool Enthusiast
Posts: 29
Joined: Sat 11 Jul, 2009 12:53
My Pool: new 14x31 fiberglass pool sand filter with pentair
chlorine generator model ic20.Chlorine will not
register when tested it shows salt content is good
water test showed no calcium water is very clear.
I am at a loss with this please help.
Location: arkansas

Pool walls brownish orange all over?

Postby kturner » Fri 13 Aug, 2010 16:13

The finish I believe is fine not so sure about heater my wife sent a email to Royal Fiberglass Pools. About the pool the builder is worthless. So I did call Rheem the heater manf they said they didn't think that the heater would be damaged .However they said that it could hurt it so who do I go to about the heater the builder will do nothing I'm sure .
floridapooltech
Swimming Pool Superstar
Swimming Pool Superstar
Posts: 307
Joined: Wed 17 Feb, 2010 22:47
My Pool: License # CPO34-283076
Location: Tampa Bay, FL

Pool walls brownish orange all over?

Postby floridapooltech » Fri 13 Aug, 2010 16:24

kturner wrote:The finish I believe is fine not so sure about heater my wife sent a email to Royal Fiberglass Pools. About the pool the builder is worthless. So I did call Rheem the heater manf they said they didn't think that the heater would be damaged .However they said that it could hurt it so who do I go to about the heater the builder will do nothing I'm sure .


I would still run the test and have it sampled from the pool store for metals. I did not know it was a fiberglass pool so the finish would not be an issue. If something is wrong with either the pool or the heater, the first route is to try and remedy the issue with the builder. If he refuses to help, you will have several avenues to go.

Contact:
1. Attorney General
2. BBB
3. Consumer Affairs
4. Angies List
5. Royal Fiberglass Pools, inc.
6. Civil Court

I strongly believe the issue lays in the pool heater as the salt cell was installed on the wrong side of the equipment which is very specific due to the damage it WILL cause. Being your issue is only on the side the returns are pointed to, it tells me there is a foreign substance being introduced into the water. While it may not necessarily be copper, any metals in that heater can be breaking down inside which will cause the staining you are experiencing. The only way to find out is to perform that test yourself and go off those results so you have a strong ground to stand on in the dispute. Should you have any questions, you can contact us at any time as we can walk you through the troubleshooting process.
Florida Pool Tech is a Florida certified service company headquartered in Tampa, Florida employing the best technicians and installers in the industry! Vist us at http://www.floridapooltech.com

Specializing in pool service and pool repair
kturner
Pool Enthusiast
Pool Enthusiast
Posts: 29
Joined: Sat 11 Jul, 2009 12:53
My Pool: new 14x31 fiberglass pool sand filter with pentair
chlorine generator model ic20.Chlorine will not
register when tested it shows salt content is good
water test showed no calcium water is very clear.
I am at a loss with this please help.
Location: arkansas

Pool walls brownish orange all over?

Postby kturner » Fri 13 Aug, 2010 19:50

never thought of that any ideas on a good way to capture the water from the jets?
floridapooltech
Swimming Pool Superstar
Swimming Pool Superstar
Posts: 307
Joined: Wed 17 Feb, 2010 22:47
My Pool: License # CPO34-283076
Location: Tampa Bay, FL

Pool walls brownish orange all over?

Postby floridapooltech » Fri 13 Aug, 2010 19:53

kturner wrote:never thought of that any ideas on a good way to capture the water from the jets?


basically, after you turn the system on, you are going to need to cover a bottle with your hand, after it is in front of the flow, remove your hand then put the cap on the bottle. make sure when you perform this test to have it tested within a few hours to receive the most accuracy!
Florida Pool Tech is a Florida certified service company headquartered in Tampa, Florida employing the best technicians and installers in the industry! Vist us at http://www.floridapooltech.com

Specializing in pool service and pool repair
kturner
Pool Enthusiast
Pool Enthusiast
Posts: 29
Joined: Sat 11 Jul, 2009 12:53
My Pool: new 14x31 fiberglass pool sand filter with pentair
chlorine generator model ic20.Chlorine will not
register when tested it shows salt content is good
water test showed no calcium water is very clear.
I am at a loss with this please help.
Location: arkansas

Pool walls brownish orange all over?

Postby kturner » Fri 13 Aug, 2010 20:03

thanks for the advice the best so far i will try this very soon.
floridapooltech
Swimming Pool Superstar
Swimming Pool Superstar
Posts: 307
Joined: Wed 17 Feb, 2010 22:47
My Pool: License # CPO34-283076
Location: Tampa Bay, FL

Pool walls brownish orange all over?

Postby floridapooltech » Fri 13 Aug, 2010 20:05

kturner wrote:thanks for the advice the best so far i will try this very soon.


No problem. Hopefully we can find a solution to this problem so you may enjoy your pool the way it was supposed to be!
Florida Pool Tech is a Florida certified service company headquartered in Tampa, Florida employing the best technicians and installers in the industry! Vist us at http://www.floridapooltech.com

Specializing in pool service and pool repair
kturner
Pool Enthusiast
Pool Enthusiast
Posts: 29
Joined: Sat 11 Jul, 2009 12:53
My Pool: new 14x31 fiberglass pool sand filter with pentair
chlorine generator model ic20.Chlorine will not
register when tested it shows salt content is good
water test showed no calcium water is very clear.
I am at a loss with this please help.
Location: arkansas

Pool walls brownish orange all over?

Postby kturner » Fri 13 Aug, 2010 20:14

yes that would be wonderful i have many sleepless nites over this thing so if it the heater i could find
a way to bypass the thing for now at least.
floridapooltech
Swimming Pool Superstar
Swimming Pool Superstar
Posts: 307
Joined: Wed 17 Feb, 2010 22:47
My Pool: License # CPO34-283076
Location: Tampa Bay, FL

Pool walls brownish orange all over?

Postby floridapooltech » Fri 13 Aug, 2010 20:16

kturner wrote:yes that would be wonderful i have many sleepless nites over this thing so if it the heater i could find
a way to bypass the thing for now at least.


Did they install a bypass valve? If so, have you tried to do so?
Florida Pool Tech is a Florida certified service company headquartered in Tampa, Florida employing the best technicians and installers in the industry! Vist us at http://www.floridapooltech.com

Specializing in pool service and pool repair
kturner
Pool Enthusiast
Pool Enthusiast
Posts: 29
Joined: Sat 11 Jul, 2009 12:53
My Pool: new 14x31 fiberglass pool sand filter with pentair
chlorine generator model ic20.Chlorine will not
register when tested it shows salt content is good
water test showed no calcium water is very clear.
I am at a loss with this please help.
Location: arkansas

Pool walls brownish orange all over?

Postby kturner » Fri 13 Aug, 2010 20:33

no they didnt and the salt gen is very close to heater and they used elbows and very little pipe to hook the
two pvc pipes together its a mess and i am no plumber i think the side the salt gen is on would need
to be redone completly.i could send you a picture of it if you have an email address.

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